Privacy Policy

Who we are

Isometry Studio is a digital creative agency based in London, United Kingdom. We provide web development, UI/UX design, photography, videography, brand design, social media management, and content creation services.

When we refer to "we", "us", or "our" in this policy, we mean Isometry Studio. Our website is www.isometrystudio.com. You can reach us at info@isometrystudio.com.

What information we collect

We collect information you provide directly to us, including:

• Your name and email address when you submit a contact or enquiry form
• Your message content and any project details you share with us
• Your email address if you sign up to our newsletter
• Communications you send us by email or through our website

We do not collect payment information directly. Any payments are handled by secure third-party processors.

How we use your information

We use the information we collect to:

• Respond to your enquiries and communicate about potential or ongoing projects
• Send you our newsletter if you have subscribed (you can unsubscribe at any time)
• Improve our website and services
• Comply with our legal obligations

We will never sell, rent, or share your personal data with third parties for their own marketing purposes.

Legal basis for processing

Under UK GDPR, we process your personal data on the following legal bases:

• Legitimate interests — to respond to your enquiries and manage client relationships
• Consent — for newsletter subscriptions, which you may withdraw at any time
• Contract — to fulfil our obligations when you engage us for services
• Legal obligation — where we are required to process data by law

How long we keep your data

We retain your personal data only for as long as necessary for the purposes it was collected:

• Enquiry and contact form submissions are kept for up to 2 years
• Client project records are kept for up to 7 years for accounting and legal purposes
• Newsletter subscriber data is kept until you unsubscribe

Cookies

Our website may use essential cookies to ensure the site functions correctly. We do not use tracking or advertising cookies. If we introduce analytics in future, we will update this policy and request your consent where required.

Third-party services

We use a small number of trusted third-party services to operate our business, including:

• Calendly — for booking discovery calls. Their privacy policy applies when you use their scheduling tool
• Email providers — to send and receive communications

We only share the minimum data necessary with these providers and ensure they meet appropriate data protection standards.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict our processing of your data
• Withdraw consent at any time where we rely on consent to process your data
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at info@isometrystudio.com. We will respond within 30 days.

Data security

We take the security of your personal data seriously. We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, or disclosure. All data transmitted to and from our website is encrypted using HTTPS.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Email: info@isometrystudio.com
• Phone: +44 (0) 07534 202 353
• Location: London, United Kingdom